Join Braintrust President Kate Megaw as she explores Personas & Empathy maps as a way to truly understand your customers.

This will be more workshop than webinar so active participation will be needed! We will be in Zoom Breakout Rooms and using MURAL templates to create Braintrust Customer Personas and then do Empathy Maps for those Customer Segments.

So, if you’ve ever wondered what a persona is, or how to do an empathy Map, please join us and learn first-hand!

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