User Story Writing (Understanding Your Customers)

Offered as either virtual or in-person, this Braintrust University class is designed for private, group training.

*Contact Braintrust for Pricing*

User Story Writing (Understanding Your Customers) is a one-day class for Business Analysts, Product Owners, and anyone who wants to learn to truly engage with your customers and Stakeholders by making them a part of the process. The class focuses on how to gather Agile requirements and document them as User Stories. This is a very hands-on class and features many exercises that solidify key class concepts. Whenever possible, real-world examples are brought in from the class participants work in order to jumpstart their next Agile project.

None

• Business Analysts
• Product Managers/Owners
• Anyone who will be involved in the writing of User Stories

As a class participant, I want to:

• Experience User Story writing and refinement so that I can practice different techniques
• Explain the five levels of planning in Agile so that I can improve the overall effectiveness of our Product delivery and focus the Team on the highest customer value
• Demonstrate how to model customers and Stakeholders as Personas so that I can ensure my User Stories are targeting the most valuable use cases
• Understand how the Scrum team builds their Product Backlog so that I know the purpose of User Stories and how to work with my Team in an Agile way
• Learn how to write a good User Story, so that I can ensure everyone is aligned on the work that needs to be done
• Understand acceptance criteria so that my User Stories have clear conditions of satisfaction
• Learn how to evaluate work using relative sizing so that I have an efficient method to aid in planning
• Learn techniques to split Stories so that I can work with my Team to create Stories that can be completed in a single iteration

• Learn to capture Stakeholder business needs\
• Learn a holistic approach to both short and long-term Agile planning
• Learn how to work together as a Team to create better Product Backlogs
• Learn to increase predictability through well-defined and right-sized stories

• Thorough understanding of User Stories and their benefits
• A new outlook on the way you write and use User Stories
• Practical examples of good and bad User Stories
• The knowledge necessary for incorporating User Stories into your working environment