Was your Certified Agile training class experience with Braintrust completely life-changing? Enjoyed your last interaction with a Braintrust Team member, Agile Coach, or Trainer? Good news! We’re looking to add two new members to our Operations and Innovations Tribe. The Operations and Innovations tribe is a dedicated group of individuals who live out the value of extreme customer service on a daily basis. These individuals serve our customers as well as our internal team members; ensuring that every aspect of class delivery is handled in the most professional manner possible.
Operations & Innovations Leader Dream Statement
Braintrust is seeking a leader for the Operations and Innovations tribe; someone who is a true ScrumMaster at heart, who lives our company values. They eat, sleep, and breath the Braintrust dream and will do anything to see it accomplished. They are a true Agile Leader and are committed to helping the entire team grow.
Strategic Goals:
- Build strong relationships with team members always with an eye towards discovering and enhancing their strengths
- Partner with the Sales tribe to ensure that sales is supported and the necessary classes are scheduled to support the company’s overall growth strategy
- Nurture the Trainer tribe helping make the “Just Show Up And Teach™” model a reality
- Participating with the Leadership tribe to solve issues and implement key strategic initiatives
- Consistently retrospecting and looking for ways to inspect and adapt our approach
Tactical Goals:
- Leading, managing, and holding team members accountable on a daily basis
- Processing of employee and contractor invoices
- Scheduling and posting of all public classes
- Support the sales team with special projects and events
- Oversight of supply chain and inventory management
- Onboarding of new trainers and support of existing trainers
- Regular participation in leadership tribe meetings
- Implementation of company strategy and innovation projects
Essentially we are looking for an individual whose main purpose in life is to lead, grow, and love their team. Someone to be the glue that holds all the Operations and Innovations tribe together and strengthens them over time.
Think you’re a good fit? Send your resume to info@braintrustgroup.com.
Operations & Innovations Logistics Coordinator Dream Statement
Braintrust is seeking a logistics coordinator for the Operations and Innovations tribe; someone who is a true Team Member at heart, who lives our company values. An individual who is willing to do whatever it takes to serve our clients/students and help our trainers experience the “Just Show Up And Teach Model™”.
Goals:
- Schedule and update classes on third party and internal systems
- Utilize strong computer skills to update Excel spreadsheets to track class attendance and profitability
- Closeout classes in a timely and efficient manner
- Order class manuals and supplies through online portals and stores
- Communicate effectively and efficiently with clients/students, team members, and trainers
- Serve on teams to inspect and adapt approaches and drive positive change
Essentially we are looking for an individual whose main purpose in life is to serve and be of help to others. Someone flexible enough to inspect and adapt their approach and way of working on a regular basis. An individual willing to be heads down on a computer and results focused on delivering business value.
Think you’re a good fit? Send your resume to info@braintrustgroup.com.
